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Contact Us

Our team of friendly solar experts is here to answer your questions.

Are you a customer and need to reach Customer Care?

To get in contact with our dedicated Customer Care team, complete the form below and our team will respond to you shortly.

WINTER WEATHER NOTICE: Please be aware that your monitoring service cannot distinguish snow cover from a system production issue. If you are receiving alerts, please confirm if there is snow accumulation on all or a portion of your panels. If you have snow coverage, please wait until the snow clears before contacting us regarding a production issue.

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Our Customer Care team can also be reached Tuesday through Thursday from 9:00 AM–4:00 PM EST at:

Residential Customer Support

customercare@directenergysolar.com
Phone: 888-603-6085

Commercial Customer Support

Through Centrica Business Solutions
support-solarna@centrica.com
Phone: 844-230-2323

Other questions?

Press Inquiries

Press Inquiries

Marketing Department
marketing@directenergysolar.com

General Inquiries

General Inquiries

Call us today at 888-603-6085 or email us at info@directenergysolar.com