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Our team of friendly solar experts is here to answer your questions.

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WINTER WEATHER NOTICE: Please be aware that your monitoring service cannot distinguish snow cover from a system production issue. If you are receiving alerts, please confirm if there is snow accumulation on all or a portion of your panels. If you have snow coverage, please wait until the snow clears before contacting us regarding a production issue.

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Our Customer Care team can also be reached Tuesday through Thursday from 9:00 AM–4:00 PM EST at:

Residential Customer Support

customercare@directenergysolar.com
Phone: 888-603-6085

Commercial Customer Support

Through Centrica Business Solutions
support-solarna@centrica.com
Phone: 844-230-2323

Other questions?

Press Inquiries

Press Inquiries

Marketing Department
marketing@directenergysolar.com

General Inquiries

General Inquiries

Call us today at 888-603-6085 or email us at info@directenergysolar.com