Frequently Asked Questions

Solar power

Have a question about going solar? We’re here to help.

We understand that solar can be confusing and want to help educate our neighbors interested in powering their homes with sunshine. Here’s some of our most frequently asked questions about our company, the going solar process, solar incentives, and more.


Why should I go solar?

There are countless advantages of this affordable, clean, and sustainable technology. Below are some of the most popular reasons to consider switching to solar.

Financial Savings. When you switch to solar, your monthly electricity bills will be less than what you are currently paying to your utility company. That’s because your solar production will offset what you would have normally purchased from your utility. The power you generate is cheaper than utility pricing, so you are able to save money for every unit of electricity you produce.

Energy Independence. When you are producing your own power from your own rooftop panels, you are consuming less electricity from the grid. That grid electricity is coming from a variety of sources, some of it from volatile commodities. Having a consistent source of power on your own roof is a reliable way to insulate you from pricing and supply volatility from other sources.

Home Value Increases. Going solar increases the value of your home. According to the Appraisal Institute, the nation’s largest professional association of real estate appraisers, “Solar electric systems positively impact home values.” By decreasing your electricity bills, solar provides immediate value to you and to anyone else who owns your home in the future.

Your Own “Green” Power Plant. When you go solar, you generate clean electricity from the sun—not energy created by burning fossil fuels. Reducing the electricity we draw from the grid means reducing carbon emissions. According to the SEIA, using solar energy has offset 37 million metric tons of CO2 emissions, equivalent to planting 956 million trees. The average rooftop solar system will produce 7,000 kWh of electricity annually. That translates into a CO2 emission offset of about 1.6 tons of landfill waste and 5,250 pounds of coal burned, according to the carbon offset calculator from the Environmental Protection Agency.

What is the best way to pay for solar?

What does an average payback period look like?

What is the Federal Tax Credit, and how does it work?

What is Net Metering?

What are SRECs?

What is panel-optimization and why does Direct Energy Solar use this technology over traditional inverters?

Is my home good for solar?

How is Direct Energy Solar different from other solar installers?

What states does Direct Energy Solar serve?

How do I request a Free Solar Consultation?

When I request a Free Solar Consultation on your website, what happens next?

When will my system be installed?

What does your installation process look like?

What are the credentials of your installers?

What types of roofs do you install on?

Do solar panels require maintenance?

What happens if my solar panels wear out or get damaged?

What are your warranties?

Do I have to worry about roof leaks?

What happens if I sell my house?

What if I need to replace my roof?

What if my power goes out? Do my solar panels still generate electricity?

I am a Direct Energy Solar customer and need assistance. Who do I contact?

Does Direct Energy Solar have a referral program?

Is Direct Energy Solar hiring?

Don’t see your question listed?

Feel free to reach out to our dedicated team of solar experts who are happy to answer your questions.

Contact our solar team