Solar Guarantees and Support

Solar power

We’re dedicated to your solar home.

When you go solar, your system will be up on your roof for decades, so it’s important to choose a solar company that will be there to support you through the life of your system.

As part of the Direct Energy family with $16.2 billion in revenue in 2015, Direct Energy Solar will be here to support your entire solar experience—before, during, and after installation.

Our company’s growth benefits you.

Your solar system comes with the following benefits:

Guaranteed System Production

Guaranteed System Production

We stand behind our production estimates. Your system's energy production is guaranteed for 20 years. When your system over performs, you save more. If your system falls short of our production estimates, we’ll pay you a fee to compensate you for that shortfall in production.

Fast Installation Process

Fast Installation Process

We want to get you on the road to electricity savings as quickly as possible. Direct Energy Solar systems are estimated to be completed within 90-120 days of sale (when contract is signed).

Workmanship Warranties

Workmanship Warranties

Your system comes with a 20-Year Workmanship Warranty to guarantee your system is free of defects from materials and components. Installation hardware will be serviced free of charge if defects are found.

Manufacturer Warranties

Manufacturer Warranties

We use high quality PV panels developed by industry-leading manufacturers who rigorously test their panels and provide 25-year warranties for their products. Panel optimizer warranties vary from 12 years to 25 years, depending on the manufacturer.

A Lifetime of Support

Support for the Lifetime of Your System

Rest easy knowing you’ll receive a lifetime of support from a company that has helped thousands of homeowners switch to solar power and is committed to helping you get the best value out of your decision. We monitor your system and take care of any problems. We’ve got you covered.

Peace of Mind

Peace of Mind

Life is full of surprises. We also offer services that extend beyond the installation itself. What if you are moving? What if you need a new roof? We offer solutions to accommodate your needs and answer those “what if” questions.